Channel Strategy Toolkit

Club

Retail Environment
Membership‑based warehouse stores selling goods in larger pack sizes at strong unit value. Limited SKUs, efficient merchandising, and focus on bulk buying.

Shopper Motivations
Value‑oriented families and small businesses aiming to save money via bulk purchases. Seek quality products at lower per‑unit costs, often for pantry stocking or event planning.

Key Customers

Costco

Shopper Profile

Boomer and Gen-X Females

Boomer and Gen X Females

Generation
Ethnicity
Gender
Income Bucket
Household Size
Children

Psychographics & Behaviors

Life Style
Passion Points
Digital

How Shoppers Shop

Stock up trips represent the largest opportunity in the Club channel

Quick Tip

Quick Tips

Drive Pantry Stocking trips through high-impactful lobby displays and in-aisle beverage executions

Connecting with the Shopper

1. AVAILABILITY

  • Connect with multi-cultural shopper by adding relevant assortment (eg flavors multipacks)

2. ACTIVATION & POI

  • Engage shopper on relevant passion points by bringing on pack promotions to Club (eg Epic)
  • Communicate on pack promotions via customer’s flyers / magazines

3. DIGITAL

  • Convert digital shopper by integrating into retailers' programs and websites
  • Integrate ad activity and marketing activations in digital flyers