- Focus on assortment that is relevant to the multi-cultural shopper
- Focus on deals and affordability packs to connect with a more budget driven shopper
- Promote multipacks which connect with larger HH size shopper
Shopper Profile
Retail Environment
Big‑box grocery & general merchandise stores emphasizing low everyday prices, broad assortments, and promotions to drive high traffic.
Shopper Motivations
Budget‑conscious consumers looking for low prices on a wide range of household needs. They prioritize affordability over premium branding and often do bulk or stock‑up shopping.
Key Customers
DISCOUNT SHOPPER
Gen X Skew, Large Households
All ethnicities and incomes with children.
Quick Tips
Psychographics & Behaviors
MASS SHOPPER
Older Shopper, Larger Households
Skews lower income with families.
Quick Tips
Psychographics & Behaviors
Key Metrics
Stock up trips represent the largest opportunity in Discount Grocery
Quick Tips
Drive Pantry Stocking trips through high-impactful lobby displays and in-aisle beverage executions
Interrupting the express trip in Mass is Key
Quick Tips
SOVI and OOS touch points remain critical to influence purchase decisions
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At Home represents 92% of Consumption Occasions
Beverage Occasions in Large Store – NARTD and KO
Quick Tips
Capitalize on the largest occasions through targeted messaging on Relaxation and Meals with best in class ambient displays
Winning with the Discount & Mass Shopper
1. AVAILABILITY
2. ACTIVATION & POI
3. HMR
4. DIGITAL
Convert the Non-KO shopper with cross-category touch points in key high traffic areas
Quick Tips
Discount shoppers over index in Flavours
Quick Tips
Leverage Still portfolio to convert and build basket with the Discount Shopper
Quick Tips