Channel Strategy Toolkit

DIGITAL ACTIVATION

Best in Class Digital Activation

Search (Organic & Paid)
On-Site Media
Product Detail Page (PDP)
Product Images (PDP)
Digital Shelf Copy (PDP)
Additional Content (PDP)
Ratings & Reviews (PDP)
KEY ACTIONS
1
FEATURE KEYWORDS

Identify and feature relevant branded and generic keywords to product titles.

2
OPTIMIZE PRODUCT CONTENT

Optimize product titles, descriptions, and images.

3
OPTIMIZE PRODUCT CONTENT

Pay for priority product placement in search results for new items and competitive categories or keywords.

KEY ACTIONS
1
SET GOALS AND STRATEGY FOR RMN

Partner with Connected Commerce and Customer Marketing to set goals and strategy for Retail Media based on shopper, categories and retailer capabilities.

2
DEVELOP JOINT BUSINESS PLANS

Collaborate with retailer to deliver value to the retailer, the shopper and the Coke system.

3
AMPLIFY GOAT PROGRAM ACTIVATION

Leverage digital displays to connect online shoppers with products through exciting brand programs and innovations.

KEY ACTIONS
1
UPDATE REGULARLY

Ensure PDPs are regularly maintained to maximize search placement (SEO).

2
DISPLAY IMAGES

Display 5-10 images including Hero and Lifestyle as well as a product video when available.

3
OPTIMIZE DIGITAL SHELF COPY

Include relevant product info inclusive of keywords in optimized title, description and at least 5 bullets.

4
ADDITIONAL CONTENT

Whenever possible, provide enhanced content, cross-selling tables and related item references to drive conversion and increase baskets.

KEY ACTIONS
1
IMAGE QUANTITY

Include at least 5 product images.

2
IMAGE QUALITY

Provide maximum quality retailer supports: Mobile-ready, high resolution, optimized, zoom enabled.

3
IMAGE CONTENT

Lead with a mobile-ready hero image. Add secondary infographic and lifestyle images that communicate important info about the product usage, brand image, nutrition facts etc.

KEY ACTIONS
1
PRODUCT TITLE

Include product attributes and top 1-3 keywords.

2
PRODUCT DESCRIPTION

Use product description to emphasize benefits versus features and optimize for search (SEO) by including long tail keywords not captured in the title.

3
FEATURE BULLETS

Post at least 5 concise bullets that highlight key selling points and search terms.

KEY ACTIONS
1
SET UP ATTRIBUTES FOR NEW ITEMS

Ensure all attributes are completed during item setup or as items evolve, so they may be found in digital aisles, categories and filters.

2
INCLUDE ENHANCED CONTENT

Where accepted, add enhanced content below the fold to drive conversion and cross-sales.

3
ADD PRODUCT VIDEOS

62% of shoppers are more likely to buy a product with a video.

KEY ACTIONS
1
EXPAND RATINGS & REVIEWS

Leverage strategic partnerships for paid sampling, sweepstakes and influencer programs. Goals include greater than 4.5 Stars, greater than 50 Reviews, and 3+ Competition Reviews in last 90 days.

2
LOYALTY

Leverage reviews and questions to improve PDP copy and content for shoppers.

On-site search is where most shoppers begin their digital journey, and products that don’t appear on the first results page are far less likely to be discovered or purchased.

POI OBJECTIVE
POI OBJECTIVE Drive awareness and conversion

Combining relevant context with targeted digital content boosts conversion, shortens shopper consideration time, and creates a more engaging retail experience.

POI OBJECTIVE
POI OBJECTIVE Drive awareness and conversion

The Product Detail Page is where shoppers make their final decisions. Clear information, compelling content, and intuitive design all work together to build confidence, drive engagement, and increase conversion.

POI OBJECTIVE
POI OBJECTIVE 7 out of 10 shoppers more likely to buy a product because of online content or reviews than in-store and display

Source: Walmart Connect Academy

Product images shape both search visibility and on-page engagement. High-quality visuals attract clicks, hold attention in the image gallery, and significantly improve shopper confidence and purchase likelihood.

POI OBJECTIVE
POI OBJECTIVE Conversion increase +488% through 5 to 10 images

Source: Shelf Master Benchmarks Internal Reporting (WPP)

This Product Title is typically the most significant driver of search ranking (SEO) on a PDP. Additionally, copy is highly influential by conveying product and benefits in the brand voice to drive conversion.

POI OBJECTIVE
POI OBJECTIVE Conversion with 5 Bullets vs 4 Bullets is +181%

Source: Shelf Master Benchmarks Internal Reporting (WPP)

Videos and enhanced content have been shown to increase conversion on PDPs by as much as 25-30%. Attributes often influence on-site taxonomy and may drive if and how your products are found.

POI OBJECTIVE
POI OBJECTIVE +40% higher conversion with enhanced content

Source: Shelf Master Benchmarks Internal Reporting (WPP)

Retailers often promote items with high ratings and review quantities in their search algorithms. Shoppers are also more likely to click on items with high ratings and many reviews.

POI OBJECTIVE
POI OBJECTIVE The conversion rate is 4x at Target when a guest reads reviews.

Source: Shelf Master Benchmarks Internal Reporting (WPP)